Answer a Question with a Question

Years ago, I was discussing with a fellow recruiter about the best way to handle typical interview questions.

One of his bits of advice was priceless.

Image Courtesy of Creative Commons by © Maryland GovPics http://ow.ly/JNkT2
Image Courtesy of Creative Commons by © Maryland GovPics
http://ow.ly/JNkT2

He said that sometimes it is best to answer a question with a question.

I asked him what he meant, and he replied:

“Sometimes on an interview you will be asked a question that catches you “off-guard”.  You are either not sure exactly what the interviewer is asking, or you are just simply not sure how best to answer the question.  By using the technique of answering a question with a question, you do two things.

The first thing you do is buy yourself some time to think.  The worst thing for you to do when faced with a situation like this is to just start rambling and saying things off the top of your head.  By answering a question with a question – you buy yourself more time to formulate a concise answer.

The second thing that you do is obtain more information about what exactly the interviewer is looking for.  And once you know what the interviewer is looking for, you can give them a better answer.”

He went on to give an example.

“For example, if the interviewer simply says to you, ‘Tell me about yourself’, instead of simply launching into your answer, you might say to the interviewer, ‘Let me ask you – do you want me to start with my college experience or are you just looking for me to discuss my professional experience?’ By questioning the interviewer, you can get a better idea of the type of information they are looking for, and that way you can formulate a more targeted response.”

I thought his suggestion was brilliant.

And his advice is not only good for interviews, but his technique can be used in all types of business situations.

So the next time you are asked a question that you can’t answer immediately, instead of responding immediately, the more prudent thing to do may be to answer that question with a question.

Pump Up The Volume Before An Interview

In a series of earlier posts here and here, I wrote about Amy Cuddy and her research about how changing our posture and adopting a more expansive pose (Power Pose), in fact causes us to act and feel more powerfully.

But are there any other ways for us to feel more powerful and more confident?

According to researchers at the Northwestern’s Kellogg School of Management – there is.

All it takes is putting Queen or 50 Cent on your iPhone and turning up the volume.

Image Courtesy of Creative Commons by Jonathan Grado http://ow.ly/HFtrz
Image Courtesy of Creative Commons by Jonathan Grado http://ow.ly/HFtrz

Researchers ran a series of experiments to study how music, and in particular powerful songs with a heavy emphasis on bass, like Queen’s “We Will Rock You” and 50 Cent’s “In Da Club”, tended to empower people and make them feel more in control and more powerful.

You can read an article about their research here.

In the article, Dennis Rucker, one of the researchers at Northwestern, discussed how athletes, before a game, are seen listening to music to put themselves in a proper frame of mind:

“One ritual we have noted is that athletes often arrive at the stadium wearing earphones. And these athletes often emerge from the locker room to the sound of music pounding. It is as if the music is offering a psychological coat of armor for the competition about to occur.”

The article then discussed how people can use this same ritual to prepare for the “competitions” in their lives (e.g. job interviews).

Bottom line – whether it is listening to music with a strong emphasis on bass, or adopting a Power Pose, there are rituals that we can perform before an interview that can put us in a frame of mind that will enable us to succeed.

Power Pose Before An Interview – Part 2

In a previous post, I wrote about how adopting a ‘Power Pose’ (i.e. a more expansive posture) can improve performance and reduce stress, especially before important meetings or job interviews.

One of the leading researchers on this topic is Amy Cuddy, an associate professor of Business Administration at Harvard Business School.

Ms. Cuddy decided to research the question of posture and its impact on performance even further.
While her previous research had addressed the question of whether adopting an expansive body posture or ‘Power Pose’ could positively impact performance before meetings or interviews, Ms. Cuddy decided to ask the next logical question – Will adopting a low power posture negatively impact performance?

Low Power Pose
Image Courtesy of Creative Commons by Simone Graziano Panetto http://ow.ly/HE2TI

Ms. Cuddy, in a paper she co-wrote with Maarten Bos, examined this very topic.  In this paper. the authors wrote:

“We examined whether incidental body posture, prompted by working on electronic devices of different sizes, affects power-related behaviors.”

The authors continued:

“Just before walking into a meeting, many of us are hunched over our smart phones, reading and responding to emails, and reviewing last minute notes. Following this frenzied attempt to efficiently manage our time, we have to be on our game in the meeting. Recent research documenting the benefits of adopting expansive (vs. contractive) body postures – “power posing” – suggests that hunching over our smart phones before a stressful social interaction, like a job interview, may undermine our confidence and performance during that interaction.”

Cuddy and Bos went on to discuss the details of their study. You can read the full version here.

At the end of their study, Cuddy and Bos concluded that hunching over our cell phones and adopting a low power posture does indeed negatively impact our performance. By adopting a low power posture before a stressful event like a meeting or job interview, we actually feel less powerful and less confident.

The authors concluded:

“Many of us spend hours each day interacting with our electronic devices. In professional settings we often use them to be efficient and productive. We may, however, lose sight of the impact the device itself has on our behavior and as a result be less effective. We suggest that some time before going into a meeting, and obviously also during it, you put your cell phone away.”

In a future post, I will address exactly what to do prior to an interview to ensure that you really do feel more poised and more confident….